Senior technical support (f/m/d)

Duisburg, Germany · Full-time

Senior technical support (f/m/d)

We are looking for an experienced person to provide technical support to our customers and clubs. You have a good technical understanding, an informatics education and an interest in sports? Then join our team!

AISportsWatch (AISW) is one of the leading technology companies for automated live broadcasting. Our ecosystem includes production, streaming and analysis of sports events using artificial intelligence and proprietary camera technology.

Do you want to be a part of the future of automated streaming and data analytics? Then send us your application!

Your mission_

  • For customer inquiries, you go in search of solutions and do case-specific troubleshooting.
  • You create the content to prevent handling errors and find technical errors at the customer (FAQs, service manuals, etc).
  • You perform services and support projects in direct dialog with our customers and license partners.

Your skills_

  • You have an IT affinity and a very good basic technical understanding.
  • Ideally, you have completed vocational training or have professional experience in the field of computer science, electrical engineering, communications engineering, communications technology or another technical profession.
  • You have extensive knowledge with Linux operating systems.
  • Communication is your strength, as well as good verbal and written expression.
  • You work independently, show commitment and initiative.
  • You have a confident demeanor and enjoy working in a team.
  • You bring the willingness to work outside of core working hours.
  • You have knowledge in MS-Office and/or Google Workspace.

Your Staige_

  • Flexible working time arrangements
  • Modern equipped workplace with the possibility of mobile working
  • Permanent employment contract
  • Friendly and collegial working atmosphere
  • Individual on-the-job training and subsidized continuing education opportunities
  • Exciting and innovative projects with challenging tasks where you take on responsibility early on
  • A corporate culture in which your opinion is sought after and you can make a difference with your ideas

About us_

  • Founded in 2017
  • 30+ permanent employees
  • More than 450 livestreams per weekend
  • Over 23,000 broadcasts
  • 500+ systems in Germany, USA, Switzerland, Austria, Luxembourg etc.
  • Sports: soccer, field- and ice hockey, equestrian, basketball, handball and volleyball

We have aroused your interest? Then send us your application with your resume – we look forward to

Staige believes diversity is vital in order to create awesome and unifying product, customer and employee experiences. This starts with our team, accordingly we do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other element that makes you, you.

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