Field System Engineer (VMS / Network) (m/f/d)
We combine cutting-edge AI technology with tangible value for our customers. Staige stands for technological progress, real-time video analysis, and intelligent solutions. Our mission: making visual data usable wherever it is needed – from critical infrastructure to sports!
Do you love being where technology meets reality – right on-site with the customer? Can you get systems up and running, understand exactly what you’re installing, and keep a cool head even when things don’t work perfectly the first time? Then join our team and bring your talents to Staige!
- You will launch our video management system (VMS) directly at the customer site – from installation and network integration to final commissioning.
- You will configure the system to perfectly suit each specific application, including setting up the rules for our AI-powered detection.
- You will be the primary technical point of contact on-site, supporting customer discussions regarding implementation, such as server locations in the data center or optimal network configuration.
- You will analyze logs, troubleshoot issues, and provide structured handovers to our Level 2 team.
- You will gather customer feedback and accurately document information and incidents in our ticketing system.
- You will work closely with our development and DevOps teams.
- You have a technical background and a fundamental understanding of software and programming – you do not need a developer background.
- You possess good knowledge of network infrastructure and network technology.
- You have solid Linux skills.
- You have practical experience with Kubernetes and Docker.
- You are eager to learn the functionality and specific features of our video management system (VMS).
- Ideally, you already have experience with IP cameras and/or video streaming.
- You are willing to travel and hold a driver's license.
- You have strong communication skills and feel comfortable in direct, on-site customer interactions.
- You work in a structured manner and reliably document information in ticket systems.
- You have a very good command of German.
- Flexible working hours
- Modern workspace with the option for remote work
- Friendly and collaborative work environment
- Individual onboarding and supported professional development opportunities
- Exciting and innovative projects with challenging tasks where you take on responsibility early on
- A company culture where your opinion is valued and you can make a real impact with your ideas
Staige is diverse. We are convinced that diversity is essential to creating exceptional products. It starts with our team. That’s why we’ve created a culture free of discrimination that fosters diverse teams and does not discriminate based on race, religion, skin color, origin, or other personal characteristics.